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Zoom – how to: interruptions
Over the course of a webconference you may encounter unforeseen interruptions or even unwanted, disruptive intrusions by uninvited participants. Below, we would like to higlight common situations and how you can handle them effectively.
Moderating a discussion
Students do not adhere to an appointed sequence or interrupt each other.
- Click „Mute all“. This button is right below the list of participants. In the „more“ options dropdown menu, deactivate the option „allow participants to unmute themselves“ to make sure that students can only speak after you unmuted them individually. You can unmute a participant by clicking on the microphone icon next to the participant's name. Please do not activate to „unmute all“ to respect your participants' privacy and data protection guidelines.
Students share their screen without permission.
- As a host using the TU Zoom solution (on-premise, TU servers) you cannot stop participants from sharing their screen. If you share your screen first, though, your presentation cannot be disrupted as the screen share option will not be available to students thereafter. If a student initiated another shared screen first, you can navigate to your Zoom menu bar on top of your screen and choose options > „Stop participant's shared screen“.
Students write or draw inappropriate content onto a shared whiteboard or presentation.
- You can deactivate and limit your participants' options to interact. You can also do so during your webconference: Navigate to your Zoom menu bar on top of your screen and choose „more“ > „deactivate annotations“. There you can also enable the option to automatically add participants' names to their annotations, be it text or drawings.
- You can also delete all annotations at once. To do so, select „annotate“ in the top menu bar. This opens up a toolkit bar. Select „clear“ and delete the content as intended. If you prefer to deactivate annotations from the start, you can do so in your Zoom dashboard. Go to settings > „My Meeting settings“ > deactivate „annotation“.
Chats and text-based disruptions
Students leave inappropriate chat messages.
- You can delete messages stored in your chat box only if you delete your meeting. Should you encounter repeating interruptions based on the chat function, you can deactivate your participants' access to text-messaging. Allow the participant to chat with „host and public“ if you only intend to deactivate private conversations.
Rules of communication
Students repeatedly violate shared rules of communication.
- If participants repeatedly violate shared rules of communication, you can dismiss them from your meeting. To do so, click on the icon next to the name of this participant: „more“>„dismiss“. You can also lock a meeting to prevent any additional or uninvited participants to join a meeting in progress.